PRIVACY POLICY

1. OUR COMMITMENT TO YOUR PRIVACY

Our Privacy Policy tells you what personally identifiable information Loveiva may collect from you, how Loveiva may process your personally identifiable information, how you can limit our use of your personally identifiable information, and your rights to obtain, modify and/or delete any personally identifiable information we have collected from you.  

2. INFORMATION WE COLLECT

2.1 Information you provide to Loveiva

Loveiva collects personal information when you request information about our services or otherwise voluntarily provide such information through our site.

Generally, you will have control over the amount and type of information you provide to us when using our site.

2.2 Information Collected Automatically

When you use our site, we automatically collect certain information by the interaction of your mobile device or web browser with our platform.

2.3 Cookies

Loveiva may use cookies, web beacons, behavioral advertising or similar technology to track your use of its website.

The site places cookies, which are small data files, on your computer or hand held device. Cookies are essential for helping us deliver a high quality website and online experience for our users, and some collect information about browsing behavior.

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Loveiva uses traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. Loveiva only uses this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

By using and/or browsing the website, you consent to cookies being used in accordance with our policy. If you do not consent, you must disable cookies or refrain from using the site.

2.4 Other Automatically-Gathered Information

Loveiva may automatically record information when you visit its site, including the URL, IP address, browser type and language, and the date and time of your visit. Loveiva uses this information to analyze trends among its users to help improve its site or customize communications and information that you receive from us. If combined with other information we know about you from previous visits, the data possibly could be used to identify you personally, even if you are not signed in to our site.

3. HOW INFORMATION IS USED

When Loveiva uses or processes personal data about you, it does so only as necessary to provide the services you use or otherwise with your consent, to comply with applicable law, or to fulfill other legitimate interests of you or us as described in this Policy.  Through our site, you will be provided with the choice of which types of communications you will receive with us, and the ability to change those choices whenever you want.

3.1Information Loveiva processes with your consent

Through certain actions when otherwise there is no contractual relationship between us, such as when you browse our site or ask us to provide you more information about our business, you provide your consent to us to process information that may be personally identifiable information.

Wherever possible, we aim to obtain your explicit consent to process this information, for example, by asking you to agree to our use of Cookies or to receive communications from us.

Loveiva continues to process your information on this basis until you withdraw your consent or it can be reasonably assumed that your consent no longer exists. 

You may withdraw your consent at any time by instructing us using the contact information at the end of this Policy. However, if you do so, you may not be able to use our site further.

3.2 Legally Required Releases of Information

Loveiva may be legally required to disclose your personally identifiable information, if such disclosure is (a) required by law, or other legal process; (b) necessary to assist law enforcement officials or government enforcement agencies; (c) necessary to investigate violations of or otherwise enforce our Legal Terms; (d) necessary to protect us from legal action or claims from third parties including you; and/or (e) necessary to protect the legal rights, personal/real property, or personal safety of our company, clients, third party partners, employees, and affiliates.

4. WHO LOVEIVA SHARES YOUR INFORMATION WITH

In order to provide our services, we may need to provide your information to our trusted third party partners, for example:

4.1 Loveiva will cooperate with all third parties to enforce their intellectual property or other rights. Loveiva will also cooperate with law enforcement requests from within or outside your country of residence;

4.2 Loveiva shall not sell, share, hire or otherwise deal in any of your personal information or Registration Information with third parties unless you give us specific permission to do so when you register or through a subsequent affirmative confirmation on the Services.

5. CONTROLLING YOUR INFORMATION

5.1 You may exercise any of the rights described in this section by sending an email to us. Please note that we will ask you to verify your identity before taking further action on your request. We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

5.2 Rectification of Inaccurate or Incomplete Information. You have the right to ask us to correct inaccurate or incomplete personal information concerning you.

5.3 Data Access and Portability. You have the right to request copies of your personal information held by us. You may also be entitled to request copies of personal information that you have provided to us in a structured, commonly used, and machine-readable format and/or request us to transmit this information to another service provider (where technically feasible).

5.4 Data Retention and Erasure. We generally retain your personal information for a period of six years after your last active use of our website (in line with our legal obligation to keep order information for this duration for tax, legal reporting and auditing obligations). If you no longer want us to keep your information, you can request that we erase your personal information. Please note that if you request the erasure of your personal information:

1. We may retain some of your personal information as necessary for our legitimate business interests, such as fraud detection and prevention and enhancing safety.
2. We may retain and use your personal information to the extent necessary to comply with our legal obligations. For example, we may keep some of your information for tax, legal reporting and auditing obligations.
3. Additionally, some copies of your information (e.g. log records) may remain in our database, but are disassociated from personal identifiers.

5.4 Withdrawing Consent and Restriction of Processing. Generally, we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communications to you.

6. OBTAINING, CHANGING OR DELETING YOUR INFORMATION

6.1 Access to your personal information

To obtain a copy of all information Loveiva maintains about you, you may send us a request using the contact information at the end of this Policy or, if available, through a tool on our site.  After receiving the request, we will tell you when we expect to provide you with the information, and whether we require any fee for providing it to you.

6.2 Remove or Change your Information

If you wish us to remove or change personally identifiable information that you have provided us, you may contact us at the contact information at the end of this Policy or if available through a tool on our site.

6.3 Verification of your Information

When Loveiva receives any request to access, edit or delete personally identifiable information, we will first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information.

7. RETENTION PERIOD FOR PERSONAL DATA

Except as otherwise mentioned in this Policy, we keep your personally identifiable information only for as long as required:

• to provide you with the products you have requested, or otherwise to perform or enforce a contract between us;
• to continue to provide the best possible user experience to visitors who return to our site to collect information;
• to comply with other law, including for any period demanded by tax authorities; or
• to support a claim or defense in any court or in any legal, regulatory or administrative proceeding.

8. LIMITATION OF LIABILITY

You assume the sole risk of transmitting your information as it relates to the use of this site, and for any data corruptions, intentional interceptions, intrusions or unauthorized access to information, or of any delays, interruptions to or failures preventing the use this site. In no event shall we be liable for any direct, indirect, special, consequential or monetary damages, including fees, and penalties in connection with your use of materials posted on this site or connectivity to or from this site to any other site.

9. PROTECTING YOUR CHILD’S PRIVACY

Even though our site is not designed for use by anyone under the age of 18, we realize that a child may attempt to access the site. Loveiva does not knowingly collect personally identifiable information from a child. If you are a parent or guardian and believe your child is using our site, please contact us. We may ask for proof of identification before we remove any information to prevent malicious removal of information. If we discover on our own that a child is accessing our site, we will delete the information as soon as we discover it, we will not use the information for any purpose, and we will not disclose the information to third parties. You acknowledge that we do not verify the age of our users nor do we have any liability to do so. If you are a child, please seek the permission of a parent or guardian before accessing the site.

10. CALIFORNIA CONSUMER PRIVACY ACT (CCPA)

10.1 This Supplemental Privacy Notice for California Residents supplements the information in our Privacy Policy above, and except as provided herein, applies solely to California residents. It applies to personal information we collect on or through the Service and through other means.

10.2 Summary of Information Loveiva Collects

10.2.1 California law requires us to disclose information regarding the categories of personal information that we have collected about California consumers (as that term is defined in the California Consumer Privacy Act ("CCPA")), the categories of sources from which the information was collected, the business or commercial purposes (as those terms are defined by applicable law) for which the information was collected, and the categories of parties with whom we share personal information.

10.2.2 Loveiva or its service providers may collect the below categories of information for the following business or commercial purposes (as those terms are defined in applicable law):

• Providing the Service;
• Detecting, protecting against, and prosecuting privacy and security incidents and fraudulent or illegal activity;
• Bug detection, error reporting, and activities to maintain the quality or safety of our Service;
• Investigating compliance with, enforcing, and/or complying with the law;
• Improving our existing Service and developing new services;
• Other uses that advance our commercial or economic interests, such as third party advertising and communicating with you about relevant offers from us or third party partners.

10.3 Rights

10.3.1 If you are a California resident, you may have certain rights. California law may permit you to request that we:

• Provide you the categories of personal information we have collected or disclosed about you in the last twelve months; the categories of sources of such information; the business or commercial purpose for collecting or selling your personal information; and the categories of third parties with whom we shared personal information.
• Provide access to and/or a copy of certain information we hold about you.
• Delete certain information we have about you.

10.3.2 You may have the right to receive information about the financial incentives that we offer to you, if any. You also have the right to not be discriminated against (as provided for in applicable law) for exercising certain of your rights.

11. CHANGES TO OUR PRIVACY POLICY

Loveiva reserves the right to change this privacy policy at any time. If Loveiva decides to change this Privacy Policy, Loveiva will post those changes on the site so its users are always aware of what information Loveiva collects, uses, and discloses. In all cases, your continued use of Loveiva site after any change to this Privacy Policy will constitute your acceptance of such change.

12. CONTACT ADDRESS

7918 Avenida Diestro, Carlsbad, CA 92009